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PAYMENT AND SHIPPING EXPLAINED

Dear customer

Our webstore offers digital payment options. Security is taken care off with encrypted data connections and full integration with payment gateways providers, for example paypal. Your data is safe.

Card accepted via paypal gateway

It's one of the most secured and popular online payment provider. You can pay with PayPal credit or with almost any credit card. Now you can buy as a guest without even signing up. 

Cash on delivery and bank transfer

We DO NOT offer cash on delivery - COD. It's to complex to work all arround the world.

 

We do offer bank transfer by pro-forma invoice up front. If you need more details about this option feel free to contact us with your address so we can check if there's an issue regarding taxes and shipping.

 

 

Shipping note

We ship all over the world, but there's a chance that for some reason our carrier does not deliver to your country or region. This is usually the case for very remote regions or countries with weak transport connections. If this is the case please contact us before placing an order to find an alternative carrier for your order! 

FREE STANDARD SHIPPING NOTE: We'll send your package using standard postal services (Pošta Slovenije). In EU delivery times are approx 8 days, USA is 18 days and other countries are 30 days. Make sure your local post office does not leave packages at front door without your signature. We do not take responsibility for stolen packages in that or similar cases. More info at info@olloaudio.com

Import taxes and customs

Depending from where you are you might have to pay import taxes in your country. Be advised. OLLO Audio does not include import taxes in purchase price or shipping costs. You might have to pay them. OLLO Audio can send you invoice in advance so you can check with local authorities before you make a purchase. Contact us.

30 day money back guarantee

We cover your purchase and shipping to you. The import taxes and shipping back to us cost are not covered with this guarantee. You'll be refunded the day we get the package back and check if all items ar in it and in as new shape. Thank you.

SPECIAL NOTE FOR FREE TEST APPLICANTS

If you signed up for a free test you confirmed all details and terms in email communication with our CEO. 

Just in case you lost those emails we're publishing the terms here aswell.

  • You can test for one week after you get them (we get your signiture by delivery service as verification)
  • Then you either buy them or return them
  • If you don't respond to our emails we start legal process for collecting our units by EU laws in Slovenia courts.
  • Payment is through paypal in EUR (if not specified otherwise)
© OLLO Audio. Online store by Shopamine. Cookie SettingsMy Data

In addition to mandatory cookies, we also use analytical and advertising cookies, as well as social network cookies on the OLLO Audio website.

If you agree with this, please click on the I ACCEPT button. For a detailed description and in order to set the use of individual cookies, click on the COOKIE SETTINGS link.

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Managing cookies on the OLLO Audio website
Mandatory cookies

are cookies that are essential for the proper functioning of the website, whereby the transmission of information in the communication network would not be possible without them. These cookies are also necessary in order for us to offer you the services, which are available on our website. They allow you to log in to the user profile, select the language, agree to the terms and conditions and identify the session of the user. We are not obliged to obtain consent for their use.

Analytical cookies

These cookies help us understand how our visitors use our website. They help us improve the user experience and identify user requirements and trends. We only use these cookies if you have explicitly consented to their use.

Advertising cookies

Third-party plug-ins and tools used as cookies enable various functionalities to work, help us analyse the frequency of visits and how the website is used. If an individual does not agree to the use of these cookies, they will not be installed, while it may however happen, that some interesting features of the website will not be available. We only use these cookies if you have explicitly consented to their use.

Social network cookies

These cookies make it possible for us to provide content for posts on social media and record your actions so that we may provide a more personal and enhanced user experience. We use these cookies only if you are logged into a Twitter, Facebook or Google user account when using the website.

1. General information about cookies 1.1. What are cookies?

Cookies are small text files that most modern websites store on the devices of their visitors, i.e. people who access certain websites on the Internet with their devices. The storing of cookies is under the complete control of the user, since users can easily configure their browser to restrict or disable the storage of cookies.

While visiting the website and its subpages and performing operations on the website, your computer, phone or tablet, automatically or after gaining your explicit consent, stores certain cookies through which various data can be recorded.

1.2. How do they work and why we use them?

Each visitor or shopper is assigned a cookie in order to identify him and ensure traceability at the beginning of each use of the online store. The servers provided to the company by the subcontractor automatically collect data on how visitors, shop owners or shoppers use the online store and store this data in the form of an activity log.

The servers store information about the use of the online store, statistics and IP numbers. Data on the use of the online store by shoppers can be used by the company for compiling anonymous statistics that help us improve the user experience as well as market products and / or services through an online store.

Indirectly and upon obtaining consent, the online store may also store external service cookies on the visitor's or shopper's device (e.g. Google Analytics) which are used to collect data on website visits. Regarding external services, the rules and general conditions on the processing of personal data, which are available at the links below, apply.

2. Permission to use cookies

If the settings of the browser with which you visit the website are such, that they accept all cookies, it means that you agree to their use. In case you do not want to use cookies on this website or you want to remove them, you may follow the procedure below. Removing or blocking cookies may result in suboptimal performance of this website.

3. Mandatory and optional cookies and your consent 3.1. We are not required to gain your consent for the use of mandatory cookies:

Mandatory cookies are cookies, that are essential for the proper functioning of the website, whereby the transmission of information in the communication network would not be possible without them. These cookies are also necessary in order for us to offer you the services, which are available on our website. They enable login into the user profile, language selection, agreeing to the terms and conditions and user session identification.

3.2. Cookies that are not necessary for the normal operation of the website, and for which we are obliged to obtain your consent (optional cookies):

Analytical cookies

These cookies help us understand how our visitors use our website. They help us improve the user experience and identify user requirements and trends. We only use these cookies if you have explicitly consented to their use.

Advertising cookies

Third-party plug-ins and tools used as cookies enable various functionalities to work, help us analyse the frequency of visits and how the website is used. If an individual does not agree to the use of these cookies, they will not be installed, while it may however happen, that some interesting features of the website will not be available. We only use these cookies if you have explicitly consented to their use.

Social network cookies

These cookies make it possible for us to provide content for posts on social media and record your actions so that we may provide a more personal and enhanced user experience. We use these cookies only if you are logged into a Twitter, Facebook or Google user account when using the website.

4. How to manage cookies?

You can manage cookies by clicking on the "Cookie settings" link in the footer of the website.

You can also control and change cookie settings in your own web browser.

In case you want to delete cookies from your device, we advise you to follow the described procedures, by doing so, you will most likely limit the functionality of not only our website but also most other websites, as the majority of modern websites use cookies.

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